How To Solve Outlook Error 0x8004011D?


Microsoft Outlook is one of the most popular email platforms that is used for business and personnel management. Being a popular platform, it is common to experience problems in it, especially related to synchronization, and when that happens, you see an error, i.e., error 0x8004011D. Any interruption occurring in the internet connection or an important setting will cause multiple temporary issues in the platform.

If you are experiencing Outlook error 0x8004011D when looking to connect or sync your Outlook account, then you will also see ‘File 0x8004011D not found’ message along with the error code. However, there is nothing to worry about, as this particular error can also be fixed by following certain steps, details of which you can find in the following section. But, before we head onto the solutions section, it is important that you take a look at the reasons as to why this error arises in the first place.

Common reasons why error 0x8004011D occur:

  1. Blocked system ports.
  2. Internet connection not working properly.
  3. Presence of viruses or other malicious elements in the system.
  4. System-level conflict.

There could be other reasons as well, but the aforementioned are the most common ones. This error can result in data loss in Outlook or deletion of some contacts and files, so you must quickly implement the solutions to eradicate this error from your Outlook.

Fixing 0x8004011D error in Outlook

Solution 1 – Check Information Stores

  1. For this, you need to visit ‘Exchange Manager’ followed by clicking on ‘Server’ and then, going to ‘Server name’. After that, you need to select ‘First Storage Group’ followed by clicking ‘Mailbox’ and ‘Mount’.

In case, you found it dismounted, then you will have to turn on the ‘Mount’ mode followed by refreshing the Outlook account. With that, the error 0x8004011D will be fixed.

In case, the error persists, then you can try other solutions.

Solution 2 – Repair Database Corruption

If your data is corrupt, even then, the issue can arise. You can solve the Outlook error 0x8004011D by repairing the database for which, you need to follow these steps:

  1. Launch your MS Outlook account.
  2. Go to the ‘database’.
  3. If the data is corrupt, then choose ‘Recovery’.
  4. Use ‘MS SQL Tool’ and then, stop the server service for Outlook.
  5. Click ‘Repair’ and then, ‘Export’.
  6. Enter the credentials asked to save the recovered items followed by connecting the server.
  7. Now, restart server service of the SQL software.
  8. Click ‘OK’ to begin with the procedure.

As the repairing process concludes, the Outlook error will vanish, but make sure to refresh the Outlook account.

Solution 3 – Repair corrupt OST file

OST file is a special file where all the mail drop information is stored. If this OST file is corrupt, then you will experience a 0x8004011D error. But, you can still fix the problem by following below-mentioned steps:

  1. Exit MS Outlook account followed by opening the list of OST files.
  2. Launch ‘Scanpst’ software.
  3. Select the corrupted OST file that you are looking to scan.
  4. Click ‘Start’ to begin scanning.
  5. Select the ‘Repair’ option to fix corrupt OST file.
  6. Make sure to create a backup of the file to get hold of the data in case anything goes wrong.

Wait until the repairing process is done and then, open the MS Outlook account again. With the repairing of the PST file, the Outlook error 0x8004011D will be fixed as well. If the issues continue to exist, then you can try the following solution.

Solution 4 – Update to the latest Outlook version

You need to check whether you are using the most recent version of Outlook or not because if your Outlook version is outdated, then it may cause issues, including error 0x8004011D. here is how you can update the version of your Outlook.

  1. Click ‘Start’ and then, ‘Windows Updates’.
  2. Select ‘Check for Updates’ and you will find the information regarding the updates on your screen.
  3. Then, click on ‘Update’.

The update will begin downloading and installing, so wait until that happens. With that, your Outlook error 0x8004011D will most likely be solved, but in case, it doesn’t, then you can take the help of Outlook experts.


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